Samba VPN - troubleshooting

Choose a category:

iCloud

The iCloud service makes major changes to the personal data management on Macs and Apple's devices, and takes control over some system functionalities.

Moreover, the iCloud "Back to to My Mac" feature disables the University's Samba VPN client.

Therefore, we do not currently recommend joining the iCloud service.
We are testing the iCloud service and we will later recommend the configuration for using the service safely.

Routing and Remote Access error

Error - When trying to connect you get the following error:

Solution - Stop the service Routing and Remote Access (Click Start->Run, type services.msc, locate the Routing and Remote Access, click stop).

Fast User Switching

Error - When trying to connect you get the following error:

Solution - Log off all active users.

Remote Control

Error - When trying to connect you get the following error:

Solution - The client will not connect when the computer is controlled by a remote control client such as Remote Desktop Connection.

Laptop error (especially Dell)

Error - The automatic update process repeats itself endlessly.

Solution - Uninstall the program Embassy trust suite by wave systems.

Firewall

Error - The Samba VPN Client faild to connect.

Solution - Some personal firewalls (such as Kaspersky Internet Security) needs to be manually configured for Samba VPN Client to work.

There are two options for configuration:

1. Exclude these programs:
   1. c:\Program Files\Cisco\Cisco AnyConnect Secure Mobility Client\vpnagent.exe
   2. c:\Program Files\Cisco\Cisco AnyConnect Secure Mobility Client\vpndownloader.exe
   3. c:\Program Files\Cisco\Cisco AnyConnect Secure Mobility Client\vpnui.exe
      
      
2. Exclude these ports:
   1. HTTPS
   2. TCP/443
   3. UDP/443
      
      

Certificate error

Error -When trying to connect you get the following error:

Solution - Make sure that no SSL proxy is set up (proxy guides) or contact your system administrator.

'0x7c9611de' error

Error -When trying to connect you get the following error:

The instruction at '0x7c9611de' referenced memory at '0x7c9611de'.
The memory could not be read.
Click OK to terminate the program.

Solution - Update your Java from http://java.com

Mac OS X errors

Error - The vpn client disconnects immediately after connecting

Solution - Try to change the connection type to PPPoE (instead of PPTP) or write to .

Linux errors

Error - The vpn client disconnects immediately after connecting

Solution - Try to change the connection type to PPPoE (instead of PPTP) or write to .

Anti virus related problems

Here is a list of links to guides for known errors, that samba encounters with certain anti virus software:

• Eset Samrt Security 5
• Eset Samrt Security 4
• Kaspersky
• Office Scan

Error - E-Journal site do not work properly .

Solution - Write to .