HUCA - AboutUs

 

Hebrew version

HUJImail

[http://mail.huji.ac.il]



The service is provided by Gmail, and therefore the maibox capacity is the same as the Gmail mailbox.
The service can be provided in many languages and also includes the following features: calendar, creating documents and editing them, chat interface and many more.

The Address will be of the following format: username@mail.huji.ac.il, where username's format is composed of privateName.FamilyName.

Expand all

  • All registered students are eligible for a HUJImail account.
    alert Students are required to read their mail in HUJImail as all formal messages from the University's offices will be sent by e-mail only to this address.

    • Research students are entitled to an additional Email account on our academic servers (on which personal web pages can be created).
    • MA students who need to access applications on our academic servers will need to apply for special permission.
    • Ein Kerem graduate and post-graduate students are eligible to an additional account in EKMD - more info

  • University's Alumni are eligible to a HUJImail account for life (The site will include advertisements). Registration and opening an account in the Alumni site.

  • Retired administrative staff are eligible for a HUJImail account - Instructions

  • Academic staff are eligible for a HUJImail account - Account opening site
    Academic staff may also open an Email account on HUCA academic Email academic servers - more info

Availability of HUJImail services
The services available in the Google framework will depend on the developments at Google. There are still some services which are available only in the English interface. Personal web pages are not included in the HUJImail service. Also - there is no backup recovery services.


Opening an Account

  • Students - Email accounts will be created automatically for all registered students:

    • You will find your username and password in your students’ payment book and in the Students’ Personal Information on the University’s site (http://www.huji.ac.il), or through your current Email address.
    • Overseas students and other students who do not receive a payment book will receive the account information in the Students’ Personal Information on the University’s site or through their current Email address.

  • Alumni - Can open an account through the Alumni site

  • Academic Staff and retired academic and administrative staff can open an account through
  • our site. For details click here.

     

Login to the Account

  • To access your mailbox go to the site: http://mail.huji.ac.il

  • On your first login you will need to replace your primary password with a new one and you will be asked to answer a verification question. The answer you provide will be needed in case you forget your password, therefore make sure you remember it.
  •  


  • Students - HUJImail accounts will be closed if students terminate their studies prior to their degree completion.

  • Academic staff - HUJImail accounts will be closed after 3 years if their appointment is terminated prior to retirement.

  • Retired staff & Alumni - University's Alumni and retired staff will retain their HUJImail account for life

  • Accounts will be suspended in case of abuse or exploitation according to Google’s policy or university regulations (such as spreading Spam).

  • Usernames are generated automatically and are based on the full English name.

  • Format: FirstName.FamilyName

  • Format for complex names (more than one First/Family name)
    FirstName-FirstName.FamilyName-FamilyName

  • If a username is already in use, digits will be added to it.

  • If your username is incorrect due to a mistake in the university’s records or due to a change of name, you may use the following form to apply for an update. Please note that your new username will be based on the name you type in the form. You will receive a reply to your Email with instructions for forwarding your mail from the old address to the new one.

Username update form


Forgot Password

  • You can reset your password in our site.

  • Login with your ID number and personal code and type the verification answer that you chose on your first login.

  • If you fail to obtain a new password through this site:

    • Students: Go in person with an ID card to one of the Students’ computer centers or support centers.

    • Alumni: Contact the alumni department.

 

Change Password

You can reach the Change password site through 2 different links:

  • From our site.
  • From your inbox - click on:
    Settings-->Accounts->Change password

Guides & Tools

Troubleshooting

Question: I forgot my HUJImail password
Answer
: You can reset it through our site. If you didn't manage -

  • Students should go in person with an ID card to one of the Students’ computer centers,
  • Alumni should contact the alumni department.

Question: My username is incorrect due to a mistake in my name
Answer
: Use the following form to apply for an update

Question: I received a message telling me that my account is about to expire. How can I transfer my e-mails to a new address?
Answer
: Click on the following link to see instruction on how to trasfer your your contacts and new and old messages: http://ca.huji.ac.il/services/internet/mail/gmail/close-en.shtml

Question: I've set my mail client to work with HUJImail but I get an authentication error.
Answer: Follow our troubleshooting

Question: I made some changes in the Preferences, but they were not applied.
Answer: After every change you make in the Preferences, you should scroll down to the bottom of the page and click: Save changes.

Question: I got an error while trying to login to my account via Gmail’s login page: http://www.gmail.com
Answer: You can login only through our login site: http://mail.huji.ac.il

Question: I accidentally deleted a message. Can I recover it?
Answer: Look for the message in the Trash. If it has been deleted from there as well then nothing can be done. Google’s recommendation is never to delete messages.

Support Contacts

Google Support

Your HUJImail mail boxes are in fact Gmail mailboxes that reside on Google’s servers. Use the following
Support link: http://mail.google.com/support

Note: each time you come across the expression: username@googlemail.com  in the Google help site – replace it with: username@mail.huji.ac.il

Support in the University

Academic staff
Please contact the support center:

  • 02-6585555

  • 02-5883450
  • Students
    You may submit general questions regarding HUJImail service to the following form.

     


    Last updated: 19/12/2012